Certified Six Sigma Green Belt is a most demanding standard to define the business strategy is to improve the quality and processes in industry. Certified Six Sigma Green Belt course is designed to provide the insight understanding for techniques and tools required to validate customer requirements during improvement of process quality rather than controlling product quality. Certified Six Sigma Green Belt (CSSGB) is aligned with ASQ Body of Knowledge with focusing upon all the aspects of D-M-A-I-C. After completing this course you are eligible to attempt the IASSC Certified Lean Six Sigma Green Belt (ICGB). This certificate validates a professional to use Lean Six Sigma Methodology to improve projects and to use standard principles of Lean.
The benefits of Kaizen include the participation of all collaborators in improving and transforming (evolving) the organization in small, every day, incremental steps that do not lose effectiveness over time. Some of the elements utilized to support Kaizen are: Visual Management Kaizen Boards, Kaizen proposal format, Proposal scoring matrix, Kaizen rewards system, Monthly metrics reporting, etc. Besides the tangible benefits, Kaizen is regarded as a most effective technique to improve engagement and culture within a company.
Statistical Process Control (SPC) is a technique, which tells when to leave the process alone (undisturbed) or when to take action on the process based on statistical signal. It helps the process to be maintained in stable condition. Stable process produces consistent quality and prevents the occurrence of defects.
5S is a structured housekeeping and workplace organization program involving everybody in a work area. It will lead to:
- a reduction in wasted time and effort
- improved productivity
- better safety
- improved workforce engagement
- a significant reduction in workplace frustration
At the conclusion of this training the participants will be able to Understand the importance of Analytical tools and techniques Application of these tools in day to day operation Improve their respective processes by applying these tools Demonstrate the effectiveness of tools to their peers
This course provides sufficient understanding of ISO/IEC 20000 and its application to be able to analyse and apply the gained knowledge to a range of activities that would support organizations in conforming to the requirements of Part 1, and achieving and retaining ISO/IEC 20000 certification. The course covers the second edition of the standard (ISO/IEC 20000-1:2011) which cancels and replaces the first edition (ISO IEC 20000-1:2005). Students who have attended this course are suitably prepared to successfully take the associated ISO/IEC 20000 Practitioner certification test.
The purpose of the ISO/IEC 20000 Auditor course is to provide sufficient understanding of ITSM generally and knowledge of the contents and requirements of the ISO 20000 standard to be able to perform audits against the standard. The course covers the second edition of the standard (ISO IEC 20000-1:2011) which cancels and replaces the first edition (ISO IEC 20000-1:2005). Students who have attended this course are suitably prepared to successfully take the associated ISO/IEC 20000 Auditor certification test.
This course provides a basic insight in the specifications and code of practice for ISO 20000 and covers the second edition of the standard (ISO IEC 20000-1:2011) which cancels and replaces the first edition. Students who have attended this course are suitably prepared to successfully take the associated Foundation certification test which is one of the possible pre-requisites for the Practitioner qualification.