8D

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Workshop Information

Who should do this course?

Why should do this course?

Course Objective

At the end of this workshop, the participants will be equipped with the skills and knowledge Necessary to lead a team-oriented problem solving effort, using a time-proven structured Problem solving strategy (the 8D method) that gets results by:

Solving problems by finding real root causes
Taking action that permanently removes the problem

Prerequisites

1. What is Problem Solving?

2. Why use a structured process?

3. Introduction to the 8D Model

  • 3.1 D0 Prepare for the process
  • 3.2 D1 Use a team approach
  • 3.3 D2 Describe the problem
  • 3.4 D3 Implement and verify containment activity
  • 3.5 D4 Define root cause
  • 3.6 D5 Develop permanent corrective actions
  • 3.7 D6 Implement and verify corrective actions
  • 3.8 D7 Prevent recurrence
  • 3.9 D8 Congratulate your team
  • 4. DMAIC and Six Sigma

    5. Comparing DMAIC to 8D and PDCA

    6. 8D Documentation and examples

    7. Problem Solving Tool Selection Matrix

  • 7.1 Selecting the right tool for the job
  • 8. D0 Prepare for the Process

  • 8.1 Getting started
  • 8.2 Problem selection
  • 8.3 Pareto charts
  • 9. D1 Use a Team Approach

  • 9.1 Team selection and makeup
  • 9.2 Exercise: Form teams, design a check sheet to collect data and perform initial data collection run
  • 10. D2 Describe the Problem

  • 10.1 The importance of collecting and interpreting data
  • 10.2 Problem statements and operational definitions
  • 10.3 Flow charts
  • 10.4 Exercise: Use an IS/IS NOT worksheet to develop problem definition
  • 11. D3 Implement and Verify Containment Activity

  • 11.1 Containment strategies -Thinking outside the box
  • 11.2 Problems with containment
  • 11.3 Exercise: Identify possible containment strategies
  • 12. D4 Define Root Cause

  • 12.1 Root cause analysis methodology
  • 12.2 Structured brainstorming techniques
  • 12.3 Cause and Effect (Fishbone) Diagrams
  • 12.4 Repeated Whys (5 Whys)
  • 12.5 Cause of Occurrence vs. Cause of Escape
  • 12.6 Exercise: Use structured brainstorming methods, and a fishbone diagram to identify and classify possible root causes
  • 13. Review of homework and case studies

    14. D4 Define Root Cause

  • 14.1 Exercise: Design a simple experiment to isolate root cause
  • 14.2 Run Charts
  • 14.3 Exercise: Construct a run chart
  • 15. D5 Develop Permanent Corrective Actions

  • 15.1 Developing an Action Plan
  • 15.2 Error Proofing (Poka Yoke)
  • 15.3 Nominal Group Technique
  • 15.4 Exercise: Use NGT to reach consensus on corrective actions - develop PCAs
  • 16. D6 Implement and Verify Corrective Actions

  • 16.1 Putting the Action Plan into place
  • 16.2 Action Matrix
  • 16.3 Force Field Analysis
  • 16.4 Histograms
  • 16.5 Scatter diagrams
  • 16.6 Exercise: use a scatter diagram
  • 17. D7 Prevent Recurrence

  • 17.1 Identifying recurrence issues
  • 17.2 Leveraging your success for maximum ROI
  • 17.3 Value Stream Mapping (VSM)
  • 17.4 Control Charts and Basics Concepts of SPC
  • 17.5 Process Capability
  • 18. D8 Congratulate Your Team

    19. 8D Auditing

    20. Summary and Wrap-up

    S. No.Name Education Experience


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