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Program Duration Batch Starts Time Price # Enroll Book free demo
Weekend
40 Hrs Weekend Morning-Batch USD 300
INR 14999
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# Cloud lab charges will be extra. Our technical consultant will share actual lab charges with you.

About Course

For network video engineers, collaboration engineers, IP telephony and IP network engineers who want to develop and advance their collaboration and video skills in line with the convergence of voice, video, data and mobile applications, the Cisco CCNA.
There are no prerequisites for CCNA Collaboration certification.Completion of the CCNA Collaboration certification requires the exams and recommended training.

CURRICULUM

CCNA Collaboration

  • 1.1 Describe the Cisco Unified Communications components and their functions
  • 1.2 Describe call signaling and media flows
  • 1.3 Describe quality implications of a VoIP network
  • 2.1 Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • 2.2 Create or modify user accounts for Cisco Unified Communications Manager
  • 2.3 Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI
  • 2.4 Create or modify endpoints for Cisco Unified Communications Manager
  • 2.5 Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI
  • 2.6 Describe how calling privileges function and how calling privileges impact system features
  • 2.7 Create or modify directory numbers
  • 2.8 Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration
  • 2.9 Enable end users for Cisco Unified IM and Presence
  • 2.10 Verify user features are operational
  • 3.1 Describe user creation options for voice messaging
  • 3.2 Create or modify user accounts for Cisco Unity Connection
  • 3.3 Describe Cisco Unified IM and Presence
  • 3.4 Configure Cisco Unified IM and Presence
  • 4.1 Generate CDR and CMR reports
  • 4.2 Generate capacity reports
  • 4.3 Generate usage reports
  • 4.4 Generate RTMT reports to monitor system activities
  • 4.5 Monitor voicemail usage
  • 4.6 Remove unassigned directory numbers
  • 4.7 Perform manual system backup
  • 5.1 Verify PSTN connectivity
  • 5.2 Define fault domains using information gathered from end user
  • 5.3 Troubleshoot endpoint issues
  • 5.4 Identify voicemail issues and resolve issues related to user mailboxes
  • 5.5 Describe causes and symptoms of call quality issues
  • 5.6 Reset single devices
  • 5.7 Describe how to use phone applications

Exam & Certification


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